| Buyer | Real customer reviews |
|---|---|
C***a   |
30 Aug 2018 11:18 As bonecas são lindas e originais. Mas demorou 3 meses pra eu receber que acredito ser os correios desse país miserável, corrupto que vivemos que é o Brasil. 
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M***a |
27 Aug 2018 07:44 Chegaram em perfeito estado são lindas. Muito obrigada senhor vendedor 
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D***n  |
20 Jul 2018 13:26 very good!!! arrived in 1 months looks exactly as picture very good quality it came with bag good like a present 
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P***i |
14 Jul 2018 13:47 A boneca é realmente macia, esse modelo mais adequado para bebê do que a bailarina. o rosto e mãos e per as são em plush, o corpo em tecido sintético, o vestido também. as orelhas parecem em tecido de algodão. os bordados muito delicados. leve e delicado. vieram muito bem embaladas, com cartão para presente e a sacola. 
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A***a  |
4 Jul 2018 09:40 chegou super rápido e linda macia minha filha adorou ..comprarei mais com certeza 
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M***d  |
28 Jun 2018 07:35 Superbe poupée je suis sous le charme tellement mignonne merci beaucoup reçu en 10 jours en France je recommande 
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R***a  |
17 May 2018 10:34 Всё супер! Доставка заняла 2 недели. Товар был отправлен моментально после оплаты, отслеживался на всём пути следования. Продавец очень вежливый и общительный. Куколка-прелесть, отличное качество. Всё идеально! В комплекте подарочный пакет ( немного помялся в процессе транспортировки, не критично) и маленькая открыточка. Цена на момент заказа, кстати, была самой низкой среди представленного ассортимента. Товар и продавца рекомендую! 
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M***s |
15 May 2018 13:21 Tudo muito lindo, bem costurada! Não possui cheiro nem manchas! Ótimo presente! Recomendo bastante! 
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Z***a |
15 May 2018 00:54 Доставка до Новосибирска 16 дней!!!! Кукла соответствует картинке, но «мальчик» меньше «девочки», немного. Все швы аккуратные! Кукол положили в один пакет. Спасибо! 
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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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